Job Description

SUMMARY

At iDE, we are powering entrepreneurs to end poverty. We have powered over 35.5 million entrepreneurs to end poverty and realize prosperity on their own terms. We are an unconventional, progressive nonprofit organization that believes in the power of entrepreneurship to solve the world’s most pressing problems. We look for innovative ways to leverage our market-based approach to transform the lives of millions of people to create lasting and meaningful change. 

The Global Operations Department is responsible for excellence in operational and financial performance of Country Offices and their portfolio of projects, in partnership with Country Directors and their teams. The Global Operations Associate supports a portfolio of country program operations and project management under the direction of Global Operations Manager. This person also engages with HQ departments, iDE Canada, and iDE UK as needed.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Country Portfolio Backstopping

Global Operations Associate will be assigned to support specific country portfolios/programs located in iDE’s Asia region. Portfolios may switch depending on organization and country office needs. Duties will include, but are not limited to:

• General communications:
• Review emails, prioritize tasks, and coordinate solutions with Global Operations Manager/ Director
• Engage with relevant country office point person(s) to update on priorities and ensure that all project and country office management tasks are progressing on schedule
• Participate in calls with country level operations staff and/or Country Directors
• Program reporting and project management:
• Provide project start up and project close down support
• Support the drafting and review of subcontracts, sub agreements, and/or consultancy agreements
• Track upcoming deliverable report deadlines and share with country programs to meet contractual deadlines and compliance. More direct reporting responsibilities might be required for select projects, as needed for a country portfolio
• Work with country programs to facilitate reviews and edit reports and other deliverables
• Review payment requests for external consultants
• Research donor policies and regulations to address contract questions, ensure compliance, and manage risk 
• Review and analyze monthly project spend against planned budgets
• Track project deliverables and ensure deliverables timelines are met. 
• Assist in maintaining iDE systems and serve as knowledge management resource, including:
• Salesforce data entry, monitoring, and reporting
• Filing and organizing project documents on Google Drive
• Verifying project records are accurate and complete
• Tracking of tasks and project needs in Asana 
• Upkeep of other operational tracking for the Operations team as required 
• Develop agendas and support with country office meetings
• Support country office recruitment efforts
• Assist in development of organizational Standard Operating Procedures
• Assist Global Operations team to develop systems, processes, and procedures for common operational processes
• Develop first drafts of guideline documents under the direction of Global Operations Manager
• Liaise with country teams and other HQ teams to understand dynamics and needs moving forward
• Collaborate with Regional Office Manager for the Asia region on SOP initiatives
• Participate in external events, conferences, and client meetings as requested
• Translate documents (if applicable)

• International travel to countries for project start up or close down as needed

OTHER DUTIES AND RESPONSIBILITIES

• Fact gathering, writing, and review for iDE internal and Board reporting
• Prepare content and update Global Operations internal website

• Draft project management tools/templates and organizational process/guidance documents.

• Consolidate and inputs and updates from across Asia Operations team for HQ monthly staff meetings
• Provide ad hoc surge support to Asia country offices
• Other duties as assigned 

GENERAL REQUIREMENTS

• At least one year of experience in nonprofit administration, grant management and/or project management preferred. Experience or understanding of requirements of US and/or non-US donor agencies (USAID, USDA, EC, IFAD, UN orgs, World Bank, etc.) preferred.
• Self-driven, entrepreneurial, and results-oriented, with experience working in fast-paced dynamic teams.
• Superior written and verbal communication skills; cross-cultural communication skills required.
• Superior attention to detail
• Strong team skills: able to work collaboratively with senior staff, consultants, donors, local governmental agencies, and other experts in a multicultural, multilingual environment.
• Computer proficiency in MS Office Suite and Google’s G-Suite is required. Salesforce experience preferred.
• B.A/B.S preferred
• Fluency in English required; intermediate to advanced language proficiency - including ability to review/edit written documents and participate in professional meetings.
• Experience living or working in developing countries preferred

LANGUAGE/MATHEMATICAL AND REASONING SKILLS

• Business proficiency in English and either Spanish, French, or Portuguese required
• Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to effectively present information to top management, public groups, and/or boards of directors.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

CERTIFICATES, LICENSES, REGISTRATIONS

None

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; sit; and use hands to finger, handle, or feel. The employee is occasionally required to walk. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. The employee is also often required to travel to international locations. 

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

OTHER

• Equipment used: all office equipment
• Access stairs, elevator
• International Travel
• Variable Work Hours/Shifts

Diversity Statement:

iDE takes pride in our talented and diverse workforce. Minorities, women, and individuals with disabilities are encouraged to apply. Hiring, promotion, and compensation of employees are conducted without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age.

The annual salary range for this position is $55,000 - $60,000 based on iDE’s 2023 compensation framework, which is based on benchmarked data from the Birches survey and wage laws in the State of Colorado. Our salary offer within this salary range to the successful candidate will be founded upon an assessment of years of experience within comparable roles, combined with a level of expertise that aligns with our specific organizational requirements along with internal equity with current staff.

Job Tags

Similar Jobs