Serving the insurance industry for nearly seven decades, Network Adjusters has built a reputation as a leading provider of insurance claims administration. We exemplify trust, integrity and reliability, and deliver consistent, high-quality claims management. All adjusters are licensed and bonded, operating under our strict standards for "BEST Claims Practices" that meet or exceed industry standards. From our offices in New York, Denver, and Kentucky we help our clients navigate complex and impactful insurance claims in a variety of industries, including transportation, ocean marine, cannabis, construction, security, tech, and many more.
Become a part of our dynamic, energetic workforce in which you can make a difference. We are committed to encouraging your professional growth through a variety of training and development opportunities.
***This position is located in Denver, no remote offers available***
JOB DESCRIPTION:
As a General Liability Adjuster at Network, you will investigate, evaluate, negotiate, and adjust moderately complex to severe commercial insurance claims in compliance with all state regulatory requirements. This will include taking statements, analyzing policy language, handling litigated matters and negotiating settlements as needed. Our Adjusters handle claims beginning to end, communicating claim decisions and key developments to policyholders, claimants, attorneys and other involved parties.
RESPONSIBILITIES:
-Lead claim investigations to include securing testimony from involved parties and organize experts such as engineers, forensic analysts, and attorneys to determine who is legally liable and what the claim is worth
-Evaluate claims against insurance contracts to interpret how the policy applies and write professional correspondence to involved parties summarizing your analysis
-Provide superior customer service to meet the needs of the insured, claimant, all internal and external customers, including carrier clients
-Utilize conflict resolution and customer service skills to deliver claims decisions with empathy and confidence
-Demonstrate ability to work autonomously on claim investigations while collaborating with team members to build engagement and knowledge for future growth
-Determine settlement amounts based on independent judgment, application of applicable limits and deductibles
-Assure compliance with state specific regulations along with meeting all quality standards and expectations based on Network's Best Practices
QUALIFICATIONS:
- Minimum of 5 years in Liability claims handling or equivalent experience – preferably commercial insurance lines
- Strong verbal and written communication skills
- General software skills including MS Word, Outlook and Excel
- Customer service and empathy skills
- Solid analytical and decision-making skills in order to evaluate claims and make sound decisions
- Excellent negotiation & investigative skills with ability to effectively handle conflict to achieve optimal results
- Strong organization and time management skills
- Ability to multi-task and adapt to a changing environment
- Attention to detail, ensuring accuracy
- Ability to maintain confidentiality
- College or Technical degree or equivalent business experience (preferred)
- Obtain Adjusters licenses as required to meet business needs & continuing education to maintain licenses
BENEFITS:
We are proud to provide comprehensive, high quality employee programs to meet employees' needs now and in the future, including a competitive financial package.
-401(k) with company match / Retirement planning
-Paid time off / Company paid holidays
-Comprehensive health plans including dental and vision coverage
-Flex Spending Account
-Company paid life insurance
-Company paid long term disability
-Supplemental life insurance
-Opportunity to buy into short term disability
-Family leave
-Employee Assistance Program
The salary range for this position is $60,000-$85,000 annually. Factors such as licensing, certifications, work, and relative experience will be taken into consideration. This is a 100% in-office position in our Denver, Colorado office.
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