Job Description

Job Description

The Operations Director oversees the overall operation of a cannabis business. Including but not limited to the dispensary, cultivation, processing, and sales. This leadership role ensures that the business runs smoothly, profitably, and in compliance with all relevant regulations.

Responsibilities:

• Overseeing daily operations, including staffing, scheduling, inventory control and customer service
• Developing and implementing operational rules, regulations, policies and procedures to achieve company goals
• Maintaining the distribution process, ensuring it’s safe for customers and compliant with guidelines
• Maintaining facility and equipment, coordinating with vendors for maintenance and repairs
• Ensuring strict adherence to all state and local cannabis regulations, including product handling, security protocols, and sales practices

Qualifications:

• Proven experience in retail management, preferably within the cannabis industry, 2-5+ years in supervisory or management roles.
• Microsoft Excel experienced
• Demonstrated success as a leader in a complex, fast-paced environment
• Experience with P&L responsibility
• Inventory control experience

Skills:

• Strong leadership, coaching, and team-building abilities
• Excellent organizational, communication (verbal and written), and problem solving skills
• Comfortable working with scheduling, inventory system (METRC) and financial reporting
• Strong computer skills
• Ability to handle sensitive and confidential information
• Exceptional customer service skills

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